Oaku Financials LLC
Privacy Policy
Effective Date: January 1, 2025
Last Updated: September 18, 2026
At Oaku Financials LLC (“Oaku Financials,” “Oaku,” “we,” “our,” or “us”), trust, confidentiality, privacy, and security are fundamental to our relationship with clients, prospective clients, professional partners, and website visitors.
Our work may involve sensitive financial, tax, business, identity, fraud, cybersecurity, and digital-asset information. We therefore seek to follow a privacy-by-design approach: collect information for legitimate and defined purposes, limit access, use appropriate safeguards, and share information only as reasonably necessary, authorized, or required by law.
This Privacy Policy describes how Oaku Financials collects, uses, discloses, protects, and otherwise processes personal information through OakuFinancials.com, our communications, educational offerings, discovery and consultation processes, and related services.
Table of Contents
1. Information We May Collect
Depending upon how you interact with Oaku Financials, we may collect the following categories of information.
A. Contact and Identity Information
This may include:
Name
Email address
Telephone number
Mailing address
Business or company information
Professional title
Communication preferences
B. Client and Prospective-Client Information
If you schedule a Discovery Call, Comprehensive Consult, purchase a service, complete an intake questionnaire, or otherwise engage with Oaku, we may receive information concerning your:
Financial objectives
Business interests
Tax circumstances
Retirement considerations
Estate and legacy objectives
Professional advisors
Digital-asset activities
Financial concerns
Service requirements
We seek to collect only information reasonably relevant to the purpose for which it is requested.
C. Financial and Tax-Related Information
Where relevant to an authorized engagement, information may include financial records, tax-related information, transaction information, entity information, investment-related information, business financial information, or other financial documentation you choose to provide.
Because this information may be particularly sensitive, we encourage clients to use Oaku-approved secure methods for transmitting sensitive documents rather than ordinary email or text messages whenever a secure alternative is available.
D. Digital-Asset Information
Our work may involve information concerning:
Cryptocurrency
Digital assets
Exchanges
Wallets
Blockchain transactions
Transaction histories
Decentralized finance (DeFi) activities
Tokenized assets
Staking
Custody arrangements
Digital-asset tax records
Cost-basis information
Fraud or recovery documentation
Oaku Financials will never request your cryptocurrency wallet seed phrase, private key, or exchange password.
You should never send this information to Oaku.
Unless separately agreed, legally permitted, and expressly documented, Oaku does not take custody or control of client digital assets.
E. Fraud, Cybersecurity and Recovery Information
If you seek assistance relating to fraud, cybersecurity, identity theft, digital-asset losses, or recovery matters, you may voluntarily provide transaction records, communications, wallet addresses, screenshots, investigative materials, incident details, or other evidence.
We may treat such information as sensitive and limit its use and disclosure to purposes reasonably related to the requested engagement.
F. Website and Device Information
When you use our website, certain information may be collected automatically, such as:
IP address
Browser type
Device type
Operating system
Referring website
Pages visited
Approximate geographic information
Date and time information
Website interactions
Cookies and similar technologies
The specific information collected will depend upon the technologies and service providers actually implemented on OakuFinancials.com.
G. Purchase and Transaction Information
When you purchase an Oaku product, educational resource, course, consultation, subscription, or other offering, we may receive transaction-related information.
Payment-card information may be processed directly by third-party payment processors.
2. How We Use Information
We may use personal information to:
Provide requested products and services — including consultations, strategic advisory, educational resources, digital-asset assistance, tax-related organization, and professional coordination.
Respond to inquiries — including Discovery Call requests and communications.
Understand client needs — including identifying issues requiring additional information or appropriately qualified professionals.
Coordinate with professional advisors — where authorized by you.
Process transactions — including purchases, subscriptions, licenses, and registrations.
Deliver educational content — including reports, newsletters, whitepapers, guides, infographics, videos, webinars, courses, and updates.
Improve our services — including website functionality, educational resources, client experience, security, and operations.
Protect Oaku and our users — including preventing fraud, abuse, unauthorized access, cybersecurity incidents, and misuse.
Comply with applicable law — including lawful regulatory, tax, judicial, governmental, or law-enforcement requirements.
3. Privacy of Financial Information
Oaku recognizes the heightened sensitivity of financial and tax information.
Depending upon the activities Oaku conducts and the relationship involved, certain information may be subject to additional federal or state financial-privacy requirements.
The federal Gramm-Leach-Bliley Act framework, for example, imposes privacy and security obligations on covered financial institutions. The Federal Trade Commission explains that applicability turns on the financial activities actually undertaken, and covered entities may include certain financial advisors and tax-preparation firms.
Where applicable, Oaku will maintain additional notices, safeguards, policies, procedures, or consumer choices required by law.
4. How We Protect Information
Oaku Financials seeks to use administrative, technical, organizational, and physical safeguards appropriate to the sensitivity of the information we handle.
These may include:
Encryption in transit and at rest where supported
Multi-factor authentication
Role-based and least-privilege access
Secure document-sharing systems
Access controls and periodic access reviews
Vendor and service-provider due diligence
Confidentiality obligations
Secure backup and disposal practices
Cybersecurity and incident-response procedures
Data minimization and retention controls
No security system can guarantee absolute security. Accordingly, Oaku cannot represent that unauthorized access, loss, misuse, or disclosure will never occur.
The FTC Safeguards Rule, where applicable, requires covered institutions to maintain an information-security program appropriate to their size, complexity, activities, and the sensitivity of customer information. Among other measures, the Rule addresses access controls, encryption, multifactor authentication, service-provider oversight, and secure disposal.
5. Sharing Information With Your Professional Team
A core principle of Oaku Financials is professional collaboration. Our objective is to complement—not unnecessarily replace—your existing professional relationships.
Where appropriate and authorized, Oaku may collaborate with your:
CPA
Enrolled Agent
Attorney
Financial professional
Insurance professional
Bookkeeper
Cybersecurity professional
Forensic specialist
Technology provider
Other professional advisors
We seek to share only information reasonably necessary for the authorized purpose.
When appropriate, we may request your permission before providing confidential information to an outside professional.
6. Service Providers
Oaku may use third-party providers to support our operations, including providers of:
Website hosting
Secure document storage
Client portals
Scheduling
Customer relationship management
Email communications
Cybersecurity
Cloud services
Payment processing
Analytics
Accounting and business systems
Professional technology
These providers may process personal information on Oaku’s behalf to perform their contracted functions.
Where appropriate, Oaku seeks to select providers that maintain security and privacy practices suitable for the nature of the information involved.
7. We Do Not Sell Your Confidential Financial Information
Oaku Financials does not sell client nonpublic personal financial information to advertisers.
We do not intend to monetize confidential tax records, financial records, wallet histories, identity information, or other confidential client information through sale to data brokers or advertisers.
If Oaku’s data practices materially change, this Privacy Policy will be updated as required.
8. Partners, Affiliates and Sponsored Relationships
Oaku may maintain relationships with professional service providers, technology companies, educational organizations, affiliates, sponsors, and other partners.
Oaku may receive compensation from certain affiliate, referral, sponsorship, or commercial relationships where permitted.
An Oaku commercial relationship with a third party does not authorize that party to access your confidential client information.
Where required, material affiliate, sponsorship, or compensation relationships will be disclosed separately.
9. Artificial Intelligence
Oaku may use artificial intelligence and automation technologies to improve research, content development, productivity, education, operations, and client service.
However, our policy is not to intentionally place confidential client financial, tax, identity, wallet-security, or similarly sensitive information into publicly available generative-AI systems where doing so would expose that information to inappropriate retention, training, or secondary use.
Where AI systems process confidential information, Oaku seeks to use appropriately configured technologies, contractual protections, security controls, and data-minimization practices suitable for the information involved.
Oaku does not knowingly use confidential client information to train public AI models without appropriate authorization.
10. Cookies and Analytics
OakuFinancials.com may use cookies, pixels, analytics technologies, and similar tools to:
Operate the website
Remember user preferences
Understand website traffic
Measure engagement
Improve website performance
Evaluate marketing effectiveness
Protect website security
Where required, users will be provided appropriate notice and choices concerning non-essential cookies or similar technologies.
11. Marketing Communications
If you subscribe to Oaku communications, we may send educational information, newsletters, research, event announcements, product information, and other communications.
You may unsubscribe from marketing email communications using the unsubscribe mechanism included in those messages.
Service-related communications necessary to administer an existing transaction or engagement may continue where appropriate.
12. Data Retention
Oaku seeks to retain personal information only for as long as reasonably necessary for:
The purpose for which it was collected
Providing services
Maintaining appropriate business records
Resolving disputes
Protecting legal rights
Security and fraud prevention
Contractual obligations
Applicable legal or regulatory requirements
Retention periods may differ depending upon the type of information and applicable obligations.
Where the FTC Safeguards Rule applies, it contains specific requirements regarding secure disposal of customer information, subject to specified business, legal, and feasibility exceptions.
13. Your Privacy Rights
Depending upon where you reside and applicable law, you may have rights regarding your personal information.
For example, eligible Texas consumers may have rights concerning access, correction, deletion, portability, and certain processing or disclosures of their personal data, subject to applicable exceptions. Texas law also requires covered controllers to provide methods for consumers to exercise applicable rights and appeal certain decisions.
To submit a privacy request, contact: info@oakufinancials.com.
We may need to verify your identity before fulfilling a request.
If applicable law provides a right to appeal our response, you may submit an appeal using the same contact method and identify the request as a Privacy Appeal.
14. Sensitive Personal Information
Because of the nature of Oaku’s activities, information voluntarily provided by clients may include sensitive financial or other personal information.
We seek to process sensitive information only where reasonably necessary, authorized, or otherwise permitted by applicable law and to apply safeguards appropriate to its sensitivity.
Please do not provide highly sensitive information through an ordinary website contact form unless specifically requested and the form is designed for that purpose.
15. Children’s Privacy
Oaku’s professional financial, tax, digital-asset, and advisory services are not directed to children under 13.
Oaku may develop financial-literacy and educational content designed for younger audiences. Any children’s online service, account, data collection, or interactive feature will be evaluated separately for applicable children’s-privacy requirements before implementation.
We do not knowingly collect personal information online from children under 13 through our general professional-services website without appropriate authorization where required.
16. Third-Party Websites
OakuFinancials.com may contain links to websites, platforms, professional partners, educational organizations, or services operated by third parties.
Those organizations maintain their own privacy and security practices. Oaku’s Privacy Policy does not govern independent third-party websites or services.
We encourage you to review their privacy policies before providing personal information.
17. Security Incidents
If Oaku becomes aware of a security incident involving personal information, we will investigate and take reasonable responsive measures appropriate to the circumstances.
Where legally required, Oaku will provide notifications to affected individuals, regulators, law enforcement, or other appropriate parties.
For covered financial institutions, the FTC Safeguards Rule includes federal notification requirements for certain security events involving at least 500 consumers’ unencrypted customer information.
18. Changes to This Privacy Policy
Our services, technologies, partnerships, and legal obligations may evolve.
We may therefore update this Privacy Policy periodically.
When material changes are made, we will update the Last Updated date and provide additional notice where required by applicable law.
19. Contact Oaku Financials
Questions, concerns, or requests relating to this Privacy Policy or Oaku’s handling of personal information may be directed to:
Oaku Financials LLC
Austin, Texas, USA
Privacy: info@oakufinancials.com
Website: OakuFinancials.com
Privacy by Design
Your financial life is personal. We believe your data should be treated that way.
Oaku Financials seeks to collect only the information reasonably necessary to serve you, protect sensitive information, limit unnecessary sharing, and collaborate with your professional team with appropriate authorization.
We will never ask for your crypto wallet seed phrase, private key, or exchange password.